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SUNSTAR Accessibility Statement

Last updated: 26 June 2025

SUNSTAR is committed to ensuring digital accessibility for people with disabilities across all our digital platforms. We continuously work to improve the user experience for everyone and to apply relevant accessibility standards in alignment with the European Accessibility Act.

Compliance Status

SUNSTAR’s websites and digital services aim to conform to:

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

  • EN 301 549 accessibility requirements 

Currently, our website domain https://www.sunstargum.com/ is:

Partially compliant with WCAG 2.1 Level AA due to the issues identified in the section below.

Non-accessible Content

We are aware that some areas of our digital properties do not yet meet full accessibility standards.  For a detailed list of known issues and target resolution dates, please visit our SUNSTAR Accessibility Roadmap.

We are actively working to resolve these issues as part of our ongoing digital accessibility program.

Disproportionate Burden

Updating the text of all existing Call-to-Action (CTA) buttons on our platforms to make them sufficiently descriptive would require revising a very high number of elements — approximately 1,400 CTA buttons on English-version site for Oral Care Professionals.

Many of these elements originate from legacy content developed under an earlier version of our Content Management System (AEM On-premise version 6.5).

As corrections to CTA button text must be carried out manually, addressing all instances would involve long lead times and high resource costs relative to current capacity.

For these reasons, a complete adjustment in the short term is not feasible. However, we will continue to progressively update the most important buttons and educate content creators on accessibility requirements for CTA button text as part of our ongoing efforts.

Future Improvements

We are committed to achieving full WCAG 2.1 AA compliance.

Please visit our SUNSTAR Accessibility Roadmap for the most up-to-date information on progress and estimated resolution dates.

Accessibility testing and improvements are embedded in our ongoing development cycle.

Feedback and Contact Information

If you encounter accessibility barriers or need information in an alternative format, please contact us at email:  [accessibility@sunstar.com]