Frequently Asked Questions

There are no gluten or wheat products in the ingredients or components we use to manufacture our line of GUM® home care solutions, but some products might be manufactured in facilities that are not certified as Gluten-Free facilities. Our customer service team can provide more details if there is a specific product you would like to learn more about. Please reach out to the team at 1-800-528-8537 or email us at us.pcr@us.sunstar.com

We believe overall health starts in the mouth, for which we take the ingredients and facilities we use to make our GUM® home care solutions very seriously. Our Floss Picks do not contain eggs, peanuts, peanut products, tree nuts, dairy or dairy products and are made in an egg-free, peanut-free, and fish-free facility.

Unfortunately, our products currently are not recyclable. Our mission is to improve overall health, one mouth at a time. We provide high-quality home care solutions that support health and wellness. That includes minimizing our products' environmental impact and maximizing the use of limited resources. Our current and future initiatives include sustainable manufacturing, packaging recycling & waste reduction, eco-friendly products, and a responsible supply chain. For more information on our sustainability efforts, please visit: https://www.sunstar.com/sustainability/

Soft-Picks®: No, our GUM® Soft-Picks® are single-use.

GUM® Flossers: No, our Flosser Picks are single-use.

Proxabrush®: Yes, our GUM® Proxabrush® Go-Betweens® are usable for one week. They should be rinsed after each use and replaced weekly. The Proxabrush® Go-Betweens® have antibacterial bristles that allow for more than one use.

All three tools are designed to effectively help your patients clean between their teeth.

• Floss comes in string floss or flossers, which can be inserted between the teeth to remove food and plaque. It's a good option for those who have very tight teeth. 
• Interdental brushes are small brushes with conical or cylindrical heads and bristles designed to fill and clean dental embrasures; removing food and plaque. They're like small toothbrushes and come in multiple sizes to fit different dental embrasure spaces.
• Dental picks are little rubber bristle brushes with a rubber tip, designed to quickly and gently remove food and plaque between teeth while stimulating blood flow in the gums. They are convenient for use at home or on the go.

From smallest to largest here is our line of GUM® Soft-Picks®

• GUM® Soft-Picks® Original
• GUM® Soft-Picks® Wider Spaces
• GUM® Soft-Picks®  Comfort Flex Mint
• GUM® Soft-Picks® Advanced Tight
• GUM® Soft-Picks® Advanced

For best results and good hygiene, we recommend changing our toothbrushes at least every three months or as soon as the bristles start to flare out. 

If your patient is ill, we recommend they change their toothbrush after recovery.  

Some of our home care solutions are particularly adapted to orthodontics, allowing your patient to clean around the wires and brackets easily. We recommend using our dental picks, GUM® Soft-Picks® or interdental brushes, GUM® Proxabrush® Go-Betweens® Cleaners.

Choosing the right interdental size ensures the best results and avoids hurting your patients' gums. 

We recommend using our GUM® ORTHODONTIC Toothbrush with V-shape cut bristles to help your patients clean around their orthodontic appliances. It also comes in a travel version.